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Find answers to commonly asked questions

How long does it take to get started with X-Analytics?

On average it takes less than an hour to get started with X-Analytics. Our customer support team is always on hand to answer any questions and offer ongoing support, so you can get the most out of the solution.

What information do I need to get started?

Getting started with X-Analytics is easy. With just a handful of company firmographics, you can start getting insights: some text

Annual revenue
Industry
Country(ies) of operation
Number of employees
Recent cyber assessment or cyber control scores

How quickly will I start seeing the benefits of X-Analytics?

As you build your profile, the X-Analytics engine goes to work - you can start experiencing advanced insights straight away. These can be used to shape your cyber risk management strategy and enable communication with business leaders. Over time, you’ll be able to track and monitor your progress in X-Analytics, facilitating conversations around ROI and demonstrating the value of cyber risk decisions.

How can I support my onboarding?

X-Analytics Ignite is our proven onboarding program developed to accelerate the value from X-Analytics. Led by our customer success team, you will have a series (normally 2-3) of 1-hour sessions to explore X-Analytics, work through profile development, ask questions, and begin your X-Analytics journey. Over your journey, the customer success team is ready to help.

How much time do I need to spend maintaining X-Analytics?

Typically, building an initial X-Analytics profile takes under an hour. Many customers comment that ongoing updates require about an hour of attention each month. This efficient maintenance schedule ensures that X-Analytics remains up-to-date with your organization's changes, such as mergers, acquisitions, or new technology deployments, making it a highly adaptable solution to support your cybersecurity management as your business evolves.

How does X-Analytics integrate with my technology?

X-Analytics facilitates seamless integration with your organization's technology stack through its outbound API, enabling you to push data into various systems effortlessly. There's no requirement for direct connections to X-Analytics for data collection.

What support do I get with my X-Analytics subscription?

You’ll get enterprise-level support from their dedicated customer success manager as well as multiple avenues to request support from our broader team.

How do CISOs typically use X-Analytics?

CISOs typically use X-Analytics to gain comprehensive visibility of their organization's business exposure to cyber threats. With this information, they build cyber risk management strategies to reduce cyber risk in the areas that are most impactful. With board reporting services and quantified cyber risk, they use X-Analytics to improve communication about cybersecurity with the wider business and demonstrate the ROI of their strategy.

How do boards typically use X-Analytics?

Boards have found X-Analytics to be invaluable in their cyber governance activities. Whether leveraging the X-Analytics board reporting service or the standard X-Analytics valuable insights, boards gain an expanded understanding of their organization’s cyber risk at a business level. They use X-Analytics to inform cyber investment decisions and keep their finger on the pulse of emerging threats.

How does X-Analytics assign a financial value to cyber risk?

The X-Analytics Research team has amassed one of the industry’s largest collections of actual cyber loss data and is continually adding to it. This data is organized by 21 industry verticals and 18 geographic regions around the world. This data serves as the baseline for companies. The baseline, matched with your business's unique characteristics and the maturity level of your cyber security controls, allows X-Analytics to craft financial risk estimates.

How often is X-Analytics risk exposure data updated?

The X-Analytics Research Team updates baseline cybersecurity loss data on a monthly basis. This provides you with up-to-date data related to how cybersecurity incidents are resulting in business impacts that may affect your organization.

What types of external data sources does X-Analytics use?

X-Analytics leverages over 120 data sources, continuously updating its analytics to reflect the rapidly evolving cyber threat environment. This includes dynamic variables such as threats, financial impacts, and incident probabilities across more than 21 industry verticals and 18 geographic regions.

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